Incident Reporter
Business Education and Child Protection Health Sport

Small Business & Industry

"Incident Reporter is easy to use, and it saves us time. Most importantly, it gives us a better understanding of the facts that we base our risk reduction activities on. If you can see a pattern in the little events, you can stop the big ones from happening."

Education & Child Protection

"On the first day we implemented Incident Reporter we logged eighteen incidents. I had no idea there were so many incidents happening." - School Principal

"It saves me time. It's easy to use and with one click I've done the parent notification."
- School Nurse

Health & Aged Care

"Incidents in a health care setting can be serious in nature, and there is also the issue of handling family reactions and, in some cases the media. Having a comprehensive, systematic approach is an essential part of managing your risks. Incident Reporter is the best I've seen."

Sport & Recreation

"Incident information is sent to the central system for reporting and analysis. It's comprehensive and it's quick."

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Protect, Report, Respond & Reduce Your Risk

Incident Reporter Privacy Statement

Incident Reporter is a service offered by Boojum Pty Ltd, a wholly Australian-owned private company, incorporated in Victoria Australia. In offering the Incident Reporter service, Boojum Pty Ltd complies with the Victoria Government Information Privacy Principles. Boojum Pty Ltd handles personal information in accordance with the Victorian Privacy laws - the Privacy and Data Protection Act 2014 and Health Records Act 2001.

Private information will not be used for any other purposes than those agreed to by you in the Incident Reporter Service Agreement. We will not disclose your private information to a third party, except as required by law.

Collection of Information

In providing the Incident Reporter service, Boojum Pty Ltd gathers the following information:

  • visitor logs and statistics
  • information provided by users through online forms, registration, databases and feedback.

    We do not retain banking or credit card information, even where you have paid for the service by online payment.

Visitor logs and statistics

To assist Boojum Pty Ltd in providing the Incident Reporter Service, the following information is collected:

  • visitor server addresses and domains
  • the times and dates the site was visited
  • the pages visitors accessed and files downloaded
  • visitors' browsers and operating systems.

The purpose of collecting this information is to provide statistical information used for service improvement and system administration. The additional information does not identify individual users but does identify the computer that is used to access our site.

Logged information is not disclosed outside of Boojum Pty Ltd staff or those under contract to maintain web server components.

User Information

Information that you provide to Incident Reporter, either through the Incident Reporter mobile application, or directly to the Incident Reporter website is acknowledged to be your private information, and remains your property.

Internet Risks

By staying up to date with current security practices, Boojum Pty Ltd makes all reasonable efforts to protect your private information from unauthorised access, improper use, alteration and loss. There are, however, risks inherent in the nature of the Internet, and Boojum Pty Ltd cannot absolutely guarantee the security of data transmitted via its mobile application or website. To minimise risks, the following steps have been taken:

  • Information transmission is over a secure https link, and subject to High-grade Encryption (AES-256 256 bit).
  • Information is stored on a dedicated server in a secure environment that is monitored twenty four hours a day, and seven days a week.
  • Secure back-ups of your data are maintained to prevent loss.
  • Security updates are implemented as they become available (e.g. as provided by operating system suppliers).

Your role in protecting your private information

You have an essential role to play in protecting your private information.

Please ensure that:

  • you choose a secure password to access the Incident Reporter Service that is at least eight characters long and contains a mixture of characters and numbers.
  • you do not record your password in a way that could lead to its discovery by an unauthorised person.
  • you log out of the password protected area as soon as you have concluded your immediate use of Incident Reporter. Even if you only step away from your desk for a moment, you should log off, to protect the private information.
  • any information you transfer to another medium (e.g. spreadsheet or print-out) from Incident Reporter is stored and disposed of in a secure manner.

Cookies and web scripts

A cookie is sent from our server and automatically placed on your computer without notification. Personal preferences or information may be stored in the cookie, which is then sent back to the server on completion of the session. Cookies may be turned off within your browser, however, this may make some features inactive.

Pages on this site are coded with scripts from Google Analytics. This software stores a cookie in your browser, which contains a unique identifier, and sends information to Google Analytics. This enables Google Analytics to track the number of unique visitors to this site. In no way does this unique identifier identify a user personally.

Comments about this Statement

We welcomes your comments regarding this Privacy Statement. If you require any further information, or you believe that this website has not adhered to this Statement please contact us immediately using our online form, postal address, or the email address shown below.

Contact:

Incident Reporter
Attention: Information Security
PO Box 39 Breamlea 3227 Victoria Australia.
Email: ask@incidentreporter.com.au

For more information, see:
Victorian Information Privacy Act 2000
or
Privacy Victoria